Information pursuant to Data Protection Policy (GDPR)

Pursuant to the aforementioned article, we provide the following information to visitors to the site and any other sites/channels managed by North Pole that refer to it.
The information is provided for all the sites managed by North Pole and not for other sites/channels that can possibly be navigated from the North Pole site (payment systems, social pages, external blogs and so on). The information is also inspired by the Recommendation n. 2/2001, which the European authorities for the protection of personal data have adopted to identify some minimum requirements for the collection of personal data online and, in particular, the methods, times and nature of the information that the data controllers must provide to users when they connect to web pages, regardless of the purpose of the connection.

Data controller and contact details

The data controller is North Pole LTD – 71-75 Shelton Street, WC2H 9JQ
E-mail: info (at)

Use of cookies

This website uses cookies. Cookies are small text files that are saved locally on the user's PC/mobile device in specific folders managed by the browser. They contain basic information on Internet browsing and thanks to the browser they are recognized every time the user visits the site. They can be used by websites to make the user experience more efficient.

Cookies Policy

This site uses some types of technical cookies necessary for its correct functioning, as well as statistical and profiling cookies, including from third parties, to improve the browsing experience, allow surfers to take advantage of any online services and monitor navigation in the site. For example, our cookies allow you to:
  • memorize the preferences entered;
  • avoid re-entering the same information several times during the visit such as username and password;
  • analyze the use of the services and content provided by North Pole to optimize the browsing experience and the services offered.

How to disable cookies by configuring the browser

Cookies can be disabled directly from the browser used by accessing its settings. However, this option could limit some site navigation features.

Types of Cookies

Technical cookies connected to activities necessary for the functioning of the site
These cookies are technical in nature and are necessary to view the site correctly, allowing it to function correctly. For example, they keep the user connected while browsing, preventing the site from requesting to connect several times to access subsequent pages. They are of two categories: persistent and session: persistent: once the browser is closed they are not destroyed but remain up to a preset expiration date session: they are destroyed every time the browser is closed.

Preference cookies
These cookies allow you to remember the preferences selected by the user while browsing, for example, they allow you to set the language and currency.

Analytical cookies
These cookies help us understand, through data collected anonymously and in aggregate form, how users interact with websites. This helps improve the performance of websites. Cookies of this type are used to record statistical information on the use of the site, providing information such as the sections visited, the time spent on the site, any malfunctions. North Pole can use this information for anonymous statistical analysis in order to improve the use of the site and to make the contents more interesting and relevant to the wishes of users. This type of cookie collects anonymous data on user activity and how it arrived on the site. Analytical cookies are sent from the site itself or from third-party domains.

Analytical cookies of external services
These cookies are used to collect information on the use of the site by users in anonymous form such as: pages visited, time spent, origins of the traffic of origin, geographical origin, age, gender and interests for the purposes of marketing campaigns . These cookies are sent from third-party domains external to the site.

Social Network cookies and to integrate products and functions of third-party software
These cookies are sent from third-party domains and partner sites that offer their functionality on the site's pages. They are used to integrate some popular features of the main social networks and provide them within the site. In particular, they allow registration and authentication on the site via social networks, sharing and comments on site pages on social networks, enabling the "like" functionality on various social platforms.

Profiling cookies
These are cookies necessary to create user profiles in order to send advertising messages in line with the preferences expressed by the user within the pages of the site. The site, according to current legislation, is not required to seek consent for technical and analytical cookies, as they are necessary to provide the required services. For all other types of cookies, consent can be expressed by the User with specific configurations of the browser used or of the related computer programs used to navigate the pages of the site or by changing the settings in the use of third-party services.

Log Files

Our site indirectly uses log files to record site visitors, through standard procedures of the hosting company, the supplier of the ecommerce platform, analysis and performance services. Information contained in log files includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), geographic information, time information, such as date and time, referral pages, exit and entry pages, pages visited, the number of clicks and other various statistical information. This information is used to monitor performance, analyze trends, administer the site, track user movement around the site and gather demographic information. IP addresses and other information are not linked to personally identifiable information, therefore all statistical data is collected in an absolutely anonymous form.

Provision of data

The optional, explicit and voluntary sending of e-mails, messages or any type of communication addressed to the addresses indicated on this portal involves the subsequent acquisition of the sender's address or any other personal data which will be used to respond to requests. Failure to provide data may make it impossible to finalize an order or to receive what has been requested.

Purpose of the treatment

Data may be collected for one or more of the following purposes: management of an order placed on the site and its shipment contact management perform the obligations established by laws or regulations.

Processing methods

The data will be processed in the following ways: data collection in a specific database recording and processing on paper and/or digital support organization of archives in a mainly automated form.

Mandatory nature

All the data requested are mandatory for the purposes required by the site Recipients or categories of recipients of personal data The data collected will not be disseminated or communicated to third parties, except in the cases provided for by the information and/or by law and, in any case, with the methods permitted by this. The data may come to the attention of the data processors or persons in charge of processing, within the scope of their respective functions and in accordance with the instructions received, only for the achievement of the specific purposes indicated in this statement.

Rights of the interested party

As a data subject, you can exercise the following rights:
1. right of access to your data;
2. right to rectification or integration of incomplete data;
3. right to cancel your data;
4. right to limit the processing in the cases referred to in Article 18 of the GDPR;
5. right to object to the processing of your data.

Right to withdraw consent

In your capacity as an interested party, you have the right to revoke the consent given at any time, without prejudice to the lawfulness of the treatment based on the consent before the revocation.