North Pole Christmas Shop's Hassle-Free Return Policies for a Merry Shopping Experience
North Pole Christmas Shop® is committed to providing customers with high-quality products and exceptional customer service, making it one of the most popular online Christmas shops. We want to make the return process as simple as possible for our customers because we are aware that there are times when they are required. We will talk about our return policies and procedures in this article, including the cost of damages, the condition of returned items, shipping, and international returns.
Policy on Returns
We at North Pole Christmas Shop® are aware that returns are sometimes necessary. In this way, we acknowledge returns in something like 14 days of procurement, as long as the things are in perfect condition and in their unique boxes. No returns will be accepted for items that have been damaged or are not in their original packaging. The original invoice or packing slip must accompany all returns. Likewise, we maintain all authority to decline returns that don't meet these necessities.
Costs for damages
We reserve the right to charge the customer for the cost of repairing or replacing the item if it is returned damaged. The customer's refund will be deducted from this cost. It is essential to note that North Pole Christmas Shop® will not be held accountable for any shipping-related damages. As a result, for items to be returned safely, customers should carefully package them.
The cost of shipping is not refundable. As a result, if a customer decides to return an item, they will not be reimbursed for the original purchase's shipping costs. Additionally, if a customer returns an item from outside the United Kingdom, they will be responsible for any applicable taxes or customs fees. We will charge the customer for the cost of returning the item if it is returned to us because these fees were not paid.
Returns from overseas
For further instructions, customers who live outside of the UK who wish to return an item should get in touch with our customer service team. We will furnish clients with the essential data to guarantee a smooth bring process back. However, due to customs and other international shipping regulations, international returns may take longer to process.
Address to return items
The address to ship items back is:
North Pole - Flostream LTD
Unit 2 Blackthorne point
Blackthorne Road Poyle SL3 0DA
Do not ship parcels to different address. Any extra cost occurred for address mistale, will be charged to the client.
At North Pole Christmas Shop®, we invest wholeheartedly in furnishing our clients with excellent items and uncommon client care. We want to make the return process as simple as possible for our customers because we are aware that there are times when they are required. Our merchandise exchanges and methods are intended to guarantee that clients are happy with their buys and have a positive shopping experience. Please don't hesitate to get in touch with our customer service team for assistance if you have any questions or concerns regarding our return policies.